How To Change Broadband Providers Consort News January 12, 2018 Featured News In the past, changing broadband providers was a lot more difficult than it is today. This is largely due to the new rules and regulations that were implemented in 2015. In essence, there are two methods that you can use to change broadband suppliers: ‘cease and re-provide’ and ‘gaining provider led’. The method that is right for you will depend largely on your current connection as well as your choice of provider. With the gaining provider led process, the change is taking care of by the provider that you are switching to. They will reach out to your existing broadband provider to let them know that you are changing over to their service instead. They will also help get your new broadband service set up. With cease and re-provide, on the other hand, the process is a little bit different. To start the process, you first have to contact your current broadband provider to cancel your package. You can then sign up with a new provider. Typically, this process is the best choice for users who have cable Internet. How To Find The Best Deal On Broadband Deciding that you want to switch providers is only the first part of the process. You need to do a lot more research before deciding which provider you want to use. Don’t fall into the trap of choosing the cheapest plan. Although one of your goals may be to save money, the price shouldn’t be your only consideration. You should also think about the quality of the connection and the level of customer service that is provided when deciding which service you want to switch to. In some cases, you may find that smaller broadband providers offer better customer support, making their packages a better deal even if they carry a slightly higher price tag. Consider Any Extra Costs Involved With Changing Providers In some cases, you may have to pay extra fees when you change providers. For instance, if you are signing up with a new company, you may have to pay installation fees to have a specific type of line run to your home or place of business. One way to compare all of the costs associated with each broadband provider is by using an online comparison site such as MoneySuperMarket.com. These sites allow you to compare all of the details of each contract including extra fees such as modem rental or installation. In some cases, you may be able to get signed up at a discounted rate by taking advantage of a new customer package. Tips For Comparing Rates The first thing that you will need to do is identify the specific broadband providers that offer service in your area when comparing broadband deals. Check the coverage map for each provider to make sure that they have service available in your neighborhood. The next step is to consider the type of broadband service that you need. If you don’t download a lot of data or use the Internet very often, you can probably get by with an inexpensive package that has a data cap. On the other hand, if you frequently use the Internet or if you have a lot of people in your family who like to get online, you should look for a more robust package instead. 2015 Brought Changes To The Broadband Industry Prior to June 2015, you had to have a MAC from your current broadband provider in order to switch to a new provider. Once you obtained the MAC, you then provided it to the company that you were switching to. In 2015, however, Ofcom changed the way that switches are handled. That means that you no longer need to have a MAC code to change providers. Instead, all that you need to do is find a deal that you are interested in and sign up for the service. The broadband provider will take care of all of the changes for you, making it easier than ever to change providers. Don’t Be Afraid To Ask For Help if you have questions about changing broadband providers, we are more than happy to answer them for you. All that you have to do is visit the “Ask the Expert” section on our site. There, you can type in your message and send it to us. Within about 24 hours, one of our experts will respond, providing you with the information that you need. Understand The Details Of Your Contract When you switch to a new broadband provider, make sure that you carefully read through the contract, looking for all of the following points: 3- The length of the contract. Typically, broadband providers require you to sign up for a long-term contract that ranges anywhere from about 12 to 18 months. Although there are providers out there that don’t require an ongoing contract, they are few and far between. In many cases, companies that don’t require their customers to have contracts will charge cancellation fees. These fees sometimes come out to the same cost as getting out of a contract early. 2- The steps that are required to cancel your service. Be sure to check how much you will have to pay if you decide to cancel your contract before it expires. This fee can vary from one company to the next. In some cases, it is a set fee. In other cases, it depends on how much time you have left in your contract. 3- Look for additional fees that you have to pay. Sometimes, broadband providers hide extra fees in the fine print. For instance, they may charge you if you move to a new house and need to move your service. Leave a Reply Cancel ReplyYour email address will not be published.CommentName* Email* Website Save my name, email, and website in this browser for the next time I comment.